Frequently Asked Questions
How long is Shipping and what Shipping Service is Used?
Due to coronavirus shipment may be delayed. 2-4 week to ship, Once sent to the post office it takes them 2-3 days to deliver. We use USPS to ship all of our orders from Los Angeles.
What is your return policy?
No Returns. All Sales are final. All products are handmade to order. However we do want to ensure your satisfaction with all handmade purchase, so various circumstances will be handled on a case-by-case basis. If any product is damaged during delivery all claims should be directed to your local USPS.
Stolen/Lost Packages
We are not responsible for any lost or stolen packages. For these Issues please contact USPS directly at 1-800-ASK-USPS
Damaged or Wrong Items
If your item was damaged through the shipping process please contact your local USPS office. If you received the wrong item please email us at lil40art@gmail.com or through the contact page on our website with your name, situation, and order # within 7 days to correct the issue. We cannot help you after the 7 days.
Do you ship internationally?
No. If you are outside the country and would like to purchase please contact us through the contact page or through IG dm
My Question is not listed here
Please email lil40art@gmail.com or contact us through the contact page with your question. If applicable, please include your order #. Please allow up to 3 days for a response